Product certification (including service certification) or management system certification, conducted by PKN, comprises following steps:
The Organization has defined and applied the standard (standards) relating to the object of certification that is going to be certified.
NOTE: We invite all customers to contact with the Information and Analysis Division of PKN that will supply information in the scope of identification of standards that may be applicable to the product. This information does not include the evaluation if the standard selected by the Organization is appropriate.
NOTE: An offer is free of charge and does not constitute any obligation concerning PKN services.
1) conditions of conducting by PKN the certificationprocess of conformity with the Polish Standard (Polish Standards) and issuing PN certificate
2) conditions of giving the authorization to apply Mark and the scope and methods ofimplementation this authorization by the Organization
3) conditionsand rules of supervising PN certificate issued by PKN
The cost of certification and supervising PN certificate by PKN during three-year validity period of PN certificate is calculated in accordance with an internal rules of PKN.
An Organization is entitled to appeal from decision on certification or to make a complaint against the certification proceeding and/or auditors proceeding. Such appeal or complaint can be made ONLY in writing on the following address:
Sales and Marketing Department – Certification and Training Unit
Polish Committee for Standardization
P.O. box 411
00-050 Warsaw 1
Deadline for PKN reply is 30 days since receiving the correspondence from the Organization.
In case of arising the matter in dispute on the complaint or appeal consideration, as well as on the decisions taken by Certification Department of PKN, an Organization is entitled to ask the PKN President for final decision on the matter within 14 days from receiving the decision of the Director of Certification Department.
There is a possibility to engage, by the PKN President, the Council for Certification and appointment the expert fluent in the field of activity of the applying Organization - on request of the Chairman of the Council, on every stage of considering the complaint or appeal.
Should you have any questions concerning certification of conformity with the Polish Standard(s), PN certificates or Mark, please do not hesitate to contact with Sales and Marketing Department – Certification and Training Unit.